Proov is not intended to diagnose or treat any condition. Always work with your healthcare provider.
If Customer fails to become pregnant after six (6) cycles of tracking with Proov, Customer may send a written request to Proov within 15 days of the first day of the Customer’s seventh cycle and receive a credit to pay for 100% a telemedicine consultation for a reproductive endocrinologist chosen by Company. In order to qualify for this credit, Customer must: (a) initiate the request for the consultation within 15 days of the first date of the menstrual cycle immediately following the sixth consecutive cycle of testing with Proov; (b) provide Company with a copy of Customer’s original sales receipt, credit card statement, or canceled check showing purchases of Company’s products for the preceding six (6) consecutive cycles; (c) provide Company with the PDF “Proov Insight Reports” for the preceding six (6) consecutive cycles; and (d) provide Company with complete contact information for Customer, including address, telephone number and e-mail address (if applicable).